Product Return Policy

Retail Security Store is committed to ensuring customer satisfaction. Unsatisfactory products may be returned within 30 days of purchase by contacting our office via email or phone.

Merchandise is not returnable after 30 days. The following conditions apply: All returned products must be in factory condition. They must include packaging materials, inserts and manuals, and accessories. Replacement charges for damaged, missing, or altered contents will be applied.

We reserve the right to refuse returns for products that have been used or damaged. All returned products are subject to a 25% restocking fee, assuming factory condition. If the goods and packaging material are not returned as provided, then we reserve the right to increase the restocking fee.

All shipping and handling charges for returned products are the sole responsibility of the customer.